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Khoros pricing, and the simple alternative

Khoros Communities is built for big brands with a community team. We are the focused version: a public customer Q&A portal at one flat price.

Free for 7 days. No credit card. Live in about five minutes.

5 minfrom sign-up to a live portal
0servers to run or patch
$9one time for a working portal
7 daysfree, no card needed

About Khoros

What Khoros is, and who buys it

Khoros sells Khoros Communities as an enterprise customer community and support forum. It sits in a wider product line for brands that also run social channels and messaging.

Big brands buy it when one community carries many products, several languages, and a moderation load that never stops. It is built for that scale, and it holds up at it.

There is a real vendor team behind it too: onboarding, community strategy, and support. For a company with a dedicated community team, that is worth paying for.

Pricing

Khoros pricing, in plain words

Khoros does not publish a price list, so nothing on this page is a Khoros price. It is quote based, sold by a sales team, normally as an annual contract with a rollout attached.

The honest answer to a khoros pricing question is that the number depends on your size and what you bundle. Plan for a procurement cycle, not a card.

Ours is printed on the pricing page and does not change with your size. $9 one time, or $99 a month, with 7 days free to try it and no card.

What your customers see

The portal, in your brand

demo.myforumcat.com
A customer portal home page: a list of questions with vote counts, solved badges, search, and category and tag filters.

The whole product is the question, the answer, and finding both again.

Side by side

Khoros and Forumcat, line by line

Our column is what we ship today. Their column is sourced or plainly descriptive, and says so when we cannot source it.

Khoros CommunitiesForumcat
Setup timeSold with a rollout, per contractAbout five minutes
Price shapeEnterprise, quote based. No public price list.$9 one time, or $99 a month
Who hosts itThe vendorWe do
Your own domainCheck with the vendorYes, on Pro, with SSL set up for you
REST API and MCP on every planCheck with the vendor
Private questions and categoriesCheck with the vendor
Roles for the support teamCheck with the vendorFive: owner, admin, agent, finance, member

Sources as of Jul 2026. We only print a competitor number when a public source gives one. Otherwise the cell says "check with the vendor". Unlimited seats and questions on Pro carry a quiet fair-use backstop, lifted for any real portal that reaches it. Page views are fair-use limits, not a meter.

Fair to them

When Khoros is the right pick

Stay with Khoros when the community is a program rather than a page. Many brands, moderators working in shifts, and social channels in one view are good reasons to buy a suite.

If you need a vendor to sit in planning meetings with you, that is a service we do not sell.

Why teams move

When teams pick Forumcat instead

Teams come to us when the job is smaller and the calendar is shorter. One support team, one product, and a public place for customer questions that has to exist this week.

What you get is one thing done plainly: ask, answer, and accept a solution. The page is then found by search engines and AI engines.

  • No contract and no procurement cycle
  • One flat price you can read before you sign in
  • Moderation built in, with bulk actions on the dashboard
  • GDPR erasure as a self-serve action

Create your portal →

A closer look

See it before you decide

dashboard.forumcat.com/dashboard/demo/billing
The Billing page: the current plan and its limits.

One plan, one price, and the limits written down where you can see them.

Pricing

Two plans. Both flat.

The bill does not grow with traffic, questions, or seats. Pick a plan, and that is the price.

BasicPro
Price$9 one time$99 a month, or $990 a year
Portal addressyourcompany.myforumcat.comYour own domain, SSL included
Team seats2Unlimited
Registered members1,00010,000
Questions10,000Unlimited
Media storage1 GB (≈2,000 images)50 GB (≈100,000 images)
Page views a month (fair use)100,0001,000,000
Search, votes, accepted solutions
Structured data, sitemap, markdown view
REST API and MCP server
Google sign-in under your brand
Analytics and search log
Free trial7 days, no card7 days, no card

Unlimited seats and questions on Pro carry a quiet fair-use backstop, lifted for any real portal that reaches it. Page views are fair-use limits, not a meter.

FAQ

Questions buyers ask at this stage

How fast can we be live?

Answer

About five minutes. Sign in, name your portal, and it is online at yourcompany.myforumcat.com. Nothing to install.

What does it cost in month twelve?

Answer

The same as month one. $9 one time for a portal on a Forumcat subdomain, or $99 a month for your own domain. The bill never grows with traffic or questions.

Is this an enterprise platform?

Answer

No. Forumcat is a focused Q&A portal at a flat price. Single sign-on with SAML is a contact-sales conversation, not something you can switch on today.

Can we import our old forum or help docs?

Answer

Not today. There is no importer. Most teams start fresh and let the new questions build the archive, which is live in minutes.

What happens to our answers if we leave?

Answer

They are yours. Every question and answer is readable through the REST API, so you can pull it all out any time.

Does it replace our help desk?

Answer

No. Keep your help desk for one-to-one work. Forumcat is the public place beside it where the answers many customers share get written once.

Start smaller than a suite

Create a portal, answer one real question, and see whether you need more than this.

Create your portal

Free for 7 days. No credit card. Live in about five minutes.