Plans & limits
There are two plans. Basic gets you a working portal for a one-time payment; Paid adds a custom domain and higher (practically unlimited) usage caps for a monthly subscription.
The two plans
Section titled “The two plans”- Basic, $9 one-time: not a subscription, a single payment at signup. It’s a small identity check that keeps the platform spam-free, and your forum is yours to keep afterward. Your portal lives on a subdomain of our shared domain.
- Paid, $99/mo: everything in Basic, plus a custom domain for your portal and team seats, question volume, and staff content caps that are effectively unlimited (see below for what “unlimited” means in practice).
Paying in INR? Checkout shows ₹999 for Basic and ₹9,999 per month for Paid, GST added at checkout.
You can upgrade from Basic to Paid at any time from the dashboard’s Billing page, through a secure hosted checkout; promo codes are supported at checkout if you have one. See Manage billing for where that lives and what it shows.
Limits by plan
Section titled “Limits by plan”| Limit | Basic ($9 one-time) | Paid ($99/mo) |
|---|---|---|
| Team seats | 2 | Unlimited¹ |
| Questions on your portal | 10,000 | Unlimited¹ |
| Storage | 1 GB (approximately 2,000 images) | 50 GB (approximately 100,000 images) |
| Custom domain | No | Yes |
| Page views per month | 100,000 | 1,000,000 |
Every plan shows a small “Powered by” badge somewhere on your portal; it isn’t something either plan removes, it just moves to a quieter spot on Paid.
¹ Team seats and total questions on Paid are marketed as unlimited, but each has a very high abuse-review threshold behind the scenes (in the thousands for seats, well past what any healthy portal would organically reach for questions) rather than being blocked outright. No real support team or genuinely growing portal comes close to that number; if you ever do, we raise it for your forum, never a surprise cutoff.
Page views aren’t metered per-tenant yet, so the numbers above are a stated allowance rather than something actively checked. That may change as portals grow, but we’ll always tell you first: no silent throttling, no surprise invoice.
Other limits (not shown above)
Section titled “Other limits (not shown above)”A few more caps exist behind the scenes as spam and abuse backstops, not marketed features: how many questions or replies an individual customer or staff member can post, active API keys, and outbound notification email volume. Customer-facing caps apply the same way on every plan, since a compromised or spammy customer account is a risk regardless of which plan you’re on. Staff caps (owner/admin/agent) only bite on Basic; Paid trusts your team and leaves them effectively unlimited. The finance role doesn’t carry a staff cap at all, it counts as a regular member for content purposes since it has no replying or moderating responsibilities, see Invite team members & roles. None of these are things a healthy, real portal would ever bump into; if one ever does, we raise it for that forum specifically rather than the whole plan. One more account-level backstop: a single dashboard account can own up to 5 forums.
Trial and grace period
Section titled “Trial and grace period”Every new forum starts with a 7-day free trial at Basic-level limits, no card required, so you can try the product before deciding. Custom domains and other Paid-only capabilities aren’t available until you purchase a plan; the trial lets you set up and use your portal at Basic’s limits, not Paid’s. After the trial, there’s a 7-day grace period: your portal stays live and the dashboard shows how many days are left to choose a plan. We also email your forum’s owner and anyone with the finance role as the trial and grace period progress, so nobody is caught off guard. If no plan is purchased by the end of the grace period, the forum and its content are deleted. Purchasing a plan at any point, during the trial or the grace period, stops the countdown and applies that plan’s limits from then on.